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Reinforce, Reframe, and Redirect: The Three R's of Leading CLASS Discussions [VLOG]

14 Sep 2016 by Mary-Margaret Gardiner


Staff trainer and CLASS expert Mary-Margaret Gardiner is delving into the three R's of leading CLASS discussions: Reinforce, Reframe, and Redirect. Watch this vlog to learn ways you can 
help your participants feel comfortable sharing during video discussions. 

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