When you hear the words “customer support,” you probably think of a large group of people separated into cubicles and answering every call with generic responses. When you call, you probably don’t expect to ever speak to the same representative twice.
If you’re anything like me, the first time you explored myTeachstone you were intrigued, excited... and, admittedly, overwhelmed. With all the ins and outs of the system, including a massive professional development library with over 500 resources, it’s easy to feel this way.
If you are responsible for supporting teacher growth, I can make an educated guess about you: you are super busy.
I can also guess that you are invested in helping teachers improve their interactions with children because you know how important these interactions are to the children in their care.
To honor that, you have important work to do and not enough time to do it, so let's get right to the point.
Teacher activation in myTeachstone is a critical first step in getting the most of out the system. There are many creative ways to encourage initial teacher login; however, I want to dig into one particular strategy that I’ve seen programs use to achieve 100% activation in myTeachstone: The Stand-By List. Here’s how it works.
Technology is pretty cool. Just think, we have the ability to instantly share photos with friends all over the world, order groceries with a single tap, and in the case of myTeachstone, engage in relevant, individualized professional development from the comfort of your classroom or home. But there are certainly some challenges that technology can’t solve.
